This week we are moving on to Creating the scenario tasks for GNOME programs. After a discussion with Jim Hall(my mentor), Allan and Jakub(GNOME design team),we decided to look back at the usability test results from the last round of Outreachy, and focus on the tasks that the participants struggled to accomplish. For example: Finding the zoom button in Image Viewer (header bar button), changing the month/year in Calendar (header bar buttons), searching (header bar button) and copying in Characters (primary window button), annotating and bookmarking in Evince (header bar menus), and other tasks in Nautilus (several were header bar menus). Re-using these scenario tasks will allow us to compare how the design patterns have improved over time.
So, the focus will be mainly on Image Viewer, Calendar, Evince and Nautilus, since these are the programs that uncovered most of the problems for testers. Allan stated that the obvious thing we’re looking for, is any usability issues people might have with the new design – things that they don’t understand, that don’t work as expected, or which are surprising.
I plan to use another account with no changes that could affect the testing process, and add some files that participants might need to accomplish certain tasks. I also plan to launch the applications before they start the test, to avoid any confusion.
1.Three days ago, you re-organized your files and you don’t remember where you saved and how you named the presentation you were working on. Please search for it, so you can continue working on it.
2.Files and folders are usually displayed as icons, but you can display them in other ways too. Change how the file manager displays files and folders, to show them as a list.
3.You don’t have your glasses with you, so you aren’t able to read the names of the files and folders very well. Please make the text bigger, so it is easier to read.
4.In the Documents folder, there is a folder named HB. This is a special folder to keep important work related to a project you are working on. Save the location of this folder so you can visit it again in a few weeks when you work on this project again.
1.You want to quickly get to a certain part of the document you are working on, later. Save the location of the title in order to have an easier access to it the next time you are in the document.
2.You want to make a final review of your article. Please adjust your view of the document so you can see two pages at once.
3.After you finish, please save all your changes you made to the document, then close it.
1.Your boss just called, and cannot make it to a meeting with you. Your boss asked you to move the meeting to another time. Please create a new meeting for August 17, 2016, from 2:00pm until 4:00pm.
2.One of your colleagues just reminded you about an important conference you need to attend September 01-03, 2016. You already planned a family trip for around that time, so you want to check if you are free to attend the conference. Please check your calendar to see when you have your vacation.
3.You plan to throw a big celebration party for your birthday next year. You want to check what day of the week will your birthday be, while wishing for Friday so everyone can show up!
1.You and your team want to make a birthday surprise for one of your colleagues. You collected many virtual postcards from everyone, and used these to create a funny personalized postcard that you plan to show during a team meeting. You want to review the image before the meeting. (The image has already been opened for you). Please adjust the image and make it bigger until you can read the text in the balloon.
2.It’s time for the show! Please start a slideshow of all the postcards.
As I mentioned earlier, I reused and modified some of the scenario tasks, and neglected some basic tasks that performed well in previous usability tests such as opening a file, saving a file, etc.
I added some new tasks that I found suitable. For example: I added the first task in Nautilus, (1.Three days ago, you re-organized your files and you don’t remember where you saved, and how you named the presentation you were working on. Please search for it, so you can continue working on it). I thought it would be useful to test more options on the search bar.
I also added the third task in calendar,(You plan to throw a big celebration party for your birthday next year. You want to check what day of the week will your birthday be, while wishing for Friday so everyone can show up!), I intend to test how intuitive is the view switcher for the participants.
I think 12 tasks are enough since the usability test should be 30 to 40 minutes, with some extra time before and after for a brief pre-test “setup” and wrap-up interview(which I will show on a separate post).
This is just a “draft” of the scenario tasks, I will come up with the final version after Jim, Allan and Jakub decide which tasks are more suitable.